Product: Homeaway Property Rental Clear all filters (22 of 22 reviews match)
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Property I rented on Homeaway was grossly misrepresented, I couldn't stay. Arrived shortly after midnight to property called "Gemstone House" in Sarasota, Florida. Looked nice and peaceful on website, not so when I arrived. Bugs all over the "gourmet kitchen" counter,...
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1.0
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Homeaway Property Rental
I didn't like
  • Property was grossly misrepresented
#1235947
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After being displaced by a fire in the condo we were staying in, HomeAway could not place us at another beachfront property due to it being Spring Break week. Therefore we were told they would reimburse us if we could find a property on our own. We did that and ended...
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Anonymous
Ragtopcar

HomeAway is owned by Expedia and Expedia owns Trip Advisor

1.0
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Homeaway Property Rental
#1233896
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Now HomeAway refuses to refund me the~$1100 I payed because they said the owner did not cancel properly and did not follow the process. Although they said they can see the email where she said she is canceling the reservation, she has not authorized them to refund my...
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Homeaway Property Rental
#1221354
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Homeaway - Book w/Confidence Is Total Bull****!!!
Homeaway - Book w/Confidence Is Total Bull****!!!
BEWARE!!!! Booked a villa in Saint Lucia ("Frangipani") on 3/18/18 at 3:21 p.m for $205 down. Had to give the owner 24 hours to approve the request. My husband and I were VERY excited to have located what seemed like a great and affordable place to stay until we...
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AccurateWhaleShark
AccurateWhaleShark

Yep. I just had a horrible first experience with homeaway myself. When I tried to pay for booking the site kept giving me an error message stating " unable to process payment"...

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Homeaway Property Rental
#1216737
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For years I had no issues renting on VRBO.I loved VRBO! Then in Nov '17 I was forced to upgrade to their new service where VRBO controls the flow of $. Since then I've not been paid, not once. As of today its over $20k in rents VRBO collected from January to March and...
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1.0
Product
Homeaway Property Rental
I didn't like
  • Rental payment disbursements
#1212070
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I'm having a Horrible experience with Home Away.I had a guest checked in on December 23 moved out on January 4th, they booked and paid on December 17. I called Home Away customer service and Home Away Payment department countless times they still haven't transfer the...
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user19613308
user19613308

VRBO owes me over $20k - hasn't paid me since I signed on to new program... I'm a long time VRBO property owner. CALL vacation rent payments and ask for Katie L in Ireland to ...

1.0
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Homeaway Property Rental
#1197880
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I have travelled across the globe for 15 years, for work and pleasure, and used Homeaway recently for the first and last time. Truly the worst experience I've ever had with a company. I made a reservation, got a confirmation, was charged $1600, and two days later...
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Homeaway Property Rental
#1176996
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To start this review has nothing to do with the Chalet or the owner.Both are great. I tried to pay 5000 dollars as the final payment for a chalet in April. It would not accept my card. It did not give any error messages. I phoned the credit card company - no issues....
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Homeaway Property Rental
#1170697
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Property owner violated her refund policy and didn’t refund my money, HOMEAWAY violated their policies and refuse to refund my money. I am reporting them and that property owner to every authority I can find for their terrible and fraudulent business. Please please...
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1.0
Product
Homeaway Property Rental
I didn't like
  • Property owners totally unaccountable to customers
  • Customer service
#1170315
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We were refused our refund when we could not make it to the vaction villa: Villa Pleasure 1328 NW 3rd Terrace Cape Coral Fl 33993 - owner Kerstin Holland because the stay was for September 11 the day after Hurricane Irma devasted the west coast of Florida. We tried to...
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Product
Homeaway Property Rental
I didn't like
  • No refund
  • Property owners totally unaccountable to customers
#1166091
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