Product: Homeaway Property Rental Clear all filters (0 of 25 reviews match)
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Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Homeaway - Worst experience ever
Blinds were tore up, bugs everywhere, mold on the floors, mildew smell in the garage, diapers on the floor, clothes and shoes left from previous renters, screen on the pool were toren. When complaining about it to the property manager she wasnt even professional...
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Anonymous
Anonymous

Opened a case 4 days ago still have yet to hear back from customer service.

1.3
Product
Homeaway Property Rental
#1252142
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dont loose your money with them As owners stop pay subscriptions or make bussiness with them.THEY DONT PAY BACK THE OWNERS AND THEY KEEP THE PAYMENTS FROM THE GUESTS Make dispute to your bank and get your money from subscriptions and book with other platforms they...
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1.0
Product
Homeaway Property Rental
I didn't like
  • Property owners totally unaccountable to customers
  • Inability and complete lack of understanding
  • Attitude of it is not us to deal it is your problem to resolve
#1245658
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complaint about HOMEAWAY rentals UK. Summary: 2 Properties cancelled well within cancellation date and no refunds made. Whilst planning a trip to London I made 2 bookings in Feb 2018 and cancelled them both within 48hrs as my plans changed. The latest I could cancel...
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Homeaway Property Rental
#1244024
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Property I rented on Homeaway was grossly misrepresented, I couldn't stay. Arrived shortly after midnight to property called "Gemstone House" in Sarasota, Florida. Looked nice and peaceful on website, not so when I arrived. Bugs all over the "gourmet kitchen" counter,...
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1.0
Product
Homeaway Property Rental
I didn't like
  • Property was grossly misrepresented
#1235947
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After being displaced by a fire in the condo we were staying in, HomeAway could not place us at another beachfront property due to it being Spring Break week. Therefore we were told they would reimburse us if we could find a property on our own. We did that and ended...
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Anonymous
Ragtopcar

HomeAway is owned by Expedia and Expedia owns Trip Advisor

1.0
Product
Homeaway Property Rental
#1233896
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Now HomeAway refuses to refund me the~$1100 I payed because they said the owner did not cancel properly and did not follow the process. Although they said they can see the email where she said she is canceling the reservation, she has not authorized them to refund my...
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Homeaway Property Rental
#1221354
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Homeaway - Book w/Confidence Is Total Bull****!!!
Homeaway - Book w/Confidence Is Total Bull****!!!
BEWARE!!!! Booked a villa in Saint Lucia ("Frangipani") on 3/18/18 at 3:21 p.m for $205 down. Had to give the owner 24 hours to approve the request. My husband and I were VERY excited to have located what seemed like a great and affordable place to stay until we...
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AccurateWhaleShark
AccurateWhaleShark

Yep. I just had a horrible first experience with homeaway myself. When I tried to pay for booking the site kept giving me an error message stating " unable to process payment"...

Product
Homeaway Property Rental
#1216737
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For years I had no issues renting on VRBO.I loved VRBO! Then in Nov '17 I was forced to upgrade to their new service where VRBO controls the flow of $. Since then I've not been paid, not once. As of today its over $20k in rents VRBO collected from January to March and...
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1.0
Product
Homeaway Property Rental
I didn't like
  • Rental payment disbursements
#1212070
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I'm having a Horrible experience with Home Away.I had a guest checked in on December 23 moved out on January 4th, they booked and paid on December 17. I called Home Away customer service and Home Away Payment department countless times they still haven't transfer the...
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user19613308
user19613308

VRBO owes me over $20k - hasn't paid me since I signed on to new program... I'm a long time VRBO property owner. CALL vacation rent payments and ask for Katie L in Ireland to ...

1.0
Product
Homeaway Property Rental
#1197880
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I have travelled across the globe for 15 years, for work and pleasure, and used Homeaway recently for the first and last time. Truly the worst experience I've ever had with a company. I made a reservation, got a confirmation, was charged $1600, and two days later...
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Product
Homeaway Property Rental
#1176996
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